Terms of Service

These terms apply when you order and use an IPTV Kuwait subscription. Please read them before you buy; by placing an order you agree to them.

Last updated:

On this page
  1. About these terms
  2. The service
  3. Ordering
  4. Prices and payment
  5. Subscription period and renewal
  6. Your login and acceptable use
  7. Devices, apps and internet connection
  8. Support
  9. Availability
  10. Refunds
  11. Limitation of liability
  12. Communications
  13. Complaints
  14. Changes to these terms
  15. Contact

About these terms

These terms of service (“terms”) form the agreement between you and IPTV Kuwait (“we”, “us”, “our”) for the IPTV subscription you order through this website and WhatsApp. They should be read together with our privacy policy and refund policy. If anything in these terms is unclear, please ask us on WhatsApp before you order.

The service

IPTV Kuwait provides an IPTV subscription that lets you watch live channels and on-demand movies and series over your internet connection, using a compatible device and a player app. The service is described on our website, including the number of live channels, the size of the on-demand library, the available picture qualities and the support we offer.

The line-up of channels and titles changes over time. Individual channels or titles may be added, removed or temporarily unavailable, and the quality of a particular stream may vary. We aim to keep the service consistent with the description on our website, but we do not guarantee that any specific channel or title will always be available.

Ordering

  • You order by contacting us on WhatsApp, usually by tapping the button for the plan you want.
  • Your order is accepted when we confirm it in the chat and your payment has been received.
  • You must be at least 18 years old, or have the permission of a parent or guardian, to place an order.
  • Please make sure the information you give us, such as the device you will use, is accurate, so we can send the right setup steps.

Prices and payment

Plan prices are shown in US dollars on our pricing page. The price you pay is the price shown for your plan at the time you order. We share the available payment methods in the WhatsApp chat. Any fees charged by your own bank or payment provider, including currency conversion, are your responsibility.

We may change our prices in the future. Price changes never affect a plan you have already paid for; they apply from your next renewal.

Subscription period and renewal

Each plan is paid in advance and runs for the period you choose, starting when we activate your login. To continue after it ends, contact us on WhatsApp to renew. If you do not renew, access ends when the period ends.

Your login and acceptable use

  • Your login is for your personal, household use. Keep it private and do not publish, sell or share it with people outside your household.
  • Use the service on the number of screens your subscription allows. If you need more, ask us.
  • Do not attempt to copy, record for redistribution, resell or rebroadcast any content.
  • Do not try to interfere with, overload or gain unauthorised access to our systems.
  • You are responsible for using the service in line with the laws that apply to you.

If we reasonably believe a login is being misused, for example shared publicly or used on far more screens than allowed, we may suspend it while we look into it, and we may end it without a refund if the misuse is confirmed.

Devices, apps and internet connection

To use the service you need a compatible device, a player app and a stable internet connection. These are your responsibility. Player apps are made by third parties; we recommend apps that work well with our service, but we do not control them, and some may charge their own fees. Picture quality and reliability depend heavily on your device and on your internet connection, including Wi-Fi coverage in your home and congestion on your provider’s network.

Support

We provide technical support on WhatsApp, 24/7, to help you set up the service and solve problems. We will do our best to resolve every issue, but some problems, such as an unsupported device or a slow internet connection, may be outside our control.

Availability

We work to keep the service running smoothly, but like every online service it may occasionally be interrupted for maintenance, technical faults or reasons beyond our control. When we know about planned work or a wider problem, we will do our best to keep you informed on WhatsApp. Where a significant interruption is caused by us, contact us and we will look at what we can do, as described in our refund policy.

Refunds

Refunds are handled under our refund policy, which forms part of these terms.

Limitation of liability

The service is provided for home entertainment. To the extent permitted by law, we are not liable for indirect or consequential losses, such as missing a particular programme, or for problems caused by your device, your apps or your internet connection. Our total liability to you for any claim relating to a subscription is limited to the amount you paid for that subscription. Nothing in these terms limits any rights you have under laws that cannot be excluded.

Communications

We communicate with you on WhatsApp, using the number you ordered from. Order confirmations, login details, setup steps, renewal reminders and important service notices are sent there. Please keep that number active, or tell us if it changes, so you do not miss anything important about your subscription.

Complaints

If you are unhappy with any part of the service, tell us on WhatsApp and explain what went wrong. We will look into it, keep you informed in the same chat and aim to put things right. Most issues can be solved quickly once we understand what is happening on your device.

Changes to these terms

We may update these terms from time to time. The “Last updated” date at the top of this page shows the latest version. Changes apply to orders and renewals made after they are published.

Contact

Questions about these terms? at +44 7576 966392 or visit our contact page. You can return to the IPTV Kuwait homepage at any time.